Shipping & Return Policy

Store Name: UrbanCharm.in
Support Email: urbancharm99@gmail.com

Shipping Policy

At UrbanCharm.in, we aim to deliver your orders safely and on time.

• Delivery Time: Orders are generally delivered within 7 business days after successful order confirmation.
• Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
• Once your order is shipped, you may receive tracking details through your registered contact information.
• Please make sure your shipping address and contact details are correct when placing your order.

Return Policy — 5 Days

We offer a 5-day return policy from the date your order is delivered.

To be eligible for a return:

• The return request must be made within 5 days of delivery.
• The product must be unused, unworn, and in its original condition.
• The product should be returned with its original packaging, tags, and accessories, where applicable.
• Products that are damaged due to misuse, improper handling, or normal wear and tear may not be eligible for return.
• Certain products may be non-returnable for hygiene, safety, or other applicable reasons.

How to Request a Return

To request a return, contact our support team at:

Email: urbancharm99@gmail.com

Please include your order number, product details, and reason for return. Our support team will review your request and provide the next steps.

Refunds

Once the returned product is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed according to the applicable payment method and processing timelines.

Contact Us

For questions regarding shipping, returns, or your order, please contact:

UrbanCharm.in
Email: urbancharm99@gmail.com

We’re happy to assist you.